Contact Us

Customer Care/Business Hours
Our business hours are Monday through Friday, 8am to 5pm (est.). You may call 336.431.9775 or for your convenience, our website is available to you 24 hours a day, 7 days a week, 365 days a year.
We are a Trade Only showroom. If you are a retail customer, please contact us and we will be able to refer you to a local store near you that can assist.
The shipping department is open Monday through Friday, 8am to 4:30pm (est.)
Order Tracking
After you login in, you may click on the Order Status link provided in the Services menu. If you know your order number and the type of transaction (orders, quotations or return orders), enter it and click on the Submit button. To view multiple orders, enter the purchase order number if provided by you or select the display type from the drop-down list and specify the desired period. All the orders you have placed with us (both through the web and through other means) are listed. Click on the order number whose status you want to check. The order details are displayed along with the tracking numbers for the shipments made. To track the shipment, you must go to the web site of the shipping carrier.
Frequently Asked Questions
If you have any questions about our prices, policies, or procedures, please refer to the "Help" tab at the top of this page. If you still have unanswered questions, feel free to call us (336.431.9775) or e-mail us at
Orders via web
If you need assistance with placing an order online, please call us (336.431.9775) or email us at
If you have any suggestions or comments for improvements we can make, please email us at
Company Headquarters
212 North Main Street.
High Point, NC 27262
Phone: 336-431-9775
Fax: 336-431-9779
Showroom locations in High Point;
212 North Main Street
212 North Wrenn Street - "The Firehouse"
Staff Contact Information - 336.431.9775
Richard Jordan - Chief Operations Officer - Ext: 101
Nicole McPhail - Shipping/Customer Service Manager - Ext: 103

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